In the prevailing climate of apathy and indifference amongst suppliers its refreshing to find someone prepared to offer a proper service to customers.
Thank you once again for your concern and help, I still say your electronic ignition is far far superior to points.
Many thanks for the service, it's first rate and I will recommend your firm to all my friends.
You really do push the boundary of customer service further than anyone could reasonably expect, such excellent service increases my willingness to continue to buy Newtronic products.
Once again thank you for keeping me informed as
to the problem. It makes a nice change. Usually it would have been a
case of being kept in the dark. I feel your
service has been first class and I would not hesitate to recommend
your company to anyone in the future.
If all engineering companies responded in a like manner then I am sure the Great could once again be honestly included in the phrase Made in Great Britain
I am writing to tell you how pleased I am with your Electronic Ignition fitted to my Kettle (Waterbuffalo here in the states). In 35 years of motorcycling I've never seen a better engineered or better performing kit than yours. The bike is an absolute joy to ride. What better way to get more enjoyment than to order more kits for some other machines.
It seems very infrequent these days that such prompt and thoughtful service is received, much appreciated.
Thanks, you are wonderful! Who else would volunteer all this stuff? Most companies I have dealt with will only give just what you ask.
AWESOME! Thank you so very much! I shall recommend you guys to everyone I can! Can't wait to get riding again. Thanks again.
This is excellent news indeed. I must say that it is truly amazing to see a business like yours getting involved in the production of such system designed for a bike which is quite rare in the World and which is already 25 year old. It shows passion, and it must be acknowledged ! We will do our best to help you sell a significant amount of units we will also pass the word through club newsletters for those who are not connected to the web.
Just a short note to let you know that I got the old RD working at the weekend. A new battery helped a great deal, but not as much as the help and backup you gave. Thanks very much.
Timing the Newtronic was a lot easier than
points. I always found the setting would wander a bit when
tightening the points plate down. Didn't happen with the
These are genuine letters and emails from Newtronic users.